RETURN POLICY

Customer satisfaction is our top priority. We want you to be completely gratified by your purchase.
All products to be returned must be returned within 30 days from the invoice date. 100% complete, in resalable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer. NO RETURNS will be accepted after 30 days from the original date of purchase.
If a return meets the criteria above, then the following apply:

• Charges for shipping/delivery and labor are non-refundable

NON-RETURNABLE PRODUCTS
Some products cannot be returned for hygienic reasons. These include:

• Products provided in a sealed package unless they are defective

• Incontinence products

• Orthopedic braces/supports

• Seat Cushions

• Bath Safety products (Examples: commodes, raised toilet seats, shower chairs, and transfer benches, including all hygiene products)

• Mattresses

There are certain products that are custom-made by the manufacturer and are non-returnable. These include:

• Lift chairs with custom fabrics and/or heat/massage